Courtesy Chevrolet is the 2004, 2005 and 2006 "Dealer Success" magazine eDealer of the year!
As an Internet Sales Specialist (ISS) at Courtesy Chevrolet, you would be joining a team of a highly successful professionals that earn substantially higher incomes than most automotive sales people through the use of advanced Integrated eMarketing tools and techniques. Courtesy Chevrolet sets the stage for automotive professionals to provide new and pre-owned vehicles to people the way people want to buy them... With the least amount of hassle!
Not everyone is qualified for this job; you will need to have previous sales experience and be comfortable using computers and telephones. Courtesy Chevrolet's ISS team benefits from the industry's most generous pay plan. A combination of base salary, graduated commission structure based on the TOTAL GROSS PROFIT, including front and back (as well as accessory sales) means that our staff is highly stable with very little turn-over.
We are growing our Internet Sales Team due to increased lead volumes, and we are looking for the best. Speaking of the best... Several of our top performers have joined Courtesy Chevrolet from outside of the Automotive industry, so if you are experienced in customer service and sales, and you would like to explore changing careers for one that is fun and produces six figure income, then we encourage you to send us your resume and to schedule an interview with Ralph Paglia, Bryan Long or George Salman by calling 602-279-3232.
If you are an experienced automotive professional who would like to join an elite and highly compensated team that enjoys what they do, has fun and earns a great income working for the best car dealership in Arizona, then send us your resume and we'll discuss your qualifications.
As an experienced automotive sales professional, then you already know that satisfied customers are the most profitable customers. Courtesy Chevrolet has the highest GM Sales Satisfaction CSI scores from amongst ALL Chevrolet dealerships in the Western USA. (visit www.ChevyPHX.com to see actual details) Combine that fact with the highest percentage commission pay plan in the Phoenix Valley, which pays on TOTAL GROSS (front & back) and you will understand why Courtesy Chevrolet Internet Sales Specialists earned the highest average annual income for Chevrolet sales professionals in America for 2005.
We are looking for two Highly motivated, Career oriented individuals to join our new and pre-owned Chevrolet Internet Sales Team. We are NOT LOOKING for people that jump around every 3 months from dealership to dealership! Our investment in re-educating experienced automotive sales professionals uses up too much time and money to waste on people that do not reward a great work environment and top tier pay plan with loyalty.
Courtesy Chevrolet is growing the New and Used eSales Teams as more car and truck buyers are turning to the web for their vehicle research and buying activities... The Internet Sales Specialist (ISS) is responsible for receiving and responding to web based electronic inquiries (leads) and phone calls that result from car buyers visiting Courtesy Chevrolet and associated web sites. You will be evaluated based on performance standards that measure how many leads were converted to showroom visits and how many of those showroom visits resulted in a sale. Each Courtesy Chevrolet ISS must be capable of both traditional and Internet-specific automotive sales processes. Successful candidates will be required to execute customer communications via email, telephone and face-to-face in a manner that conforms to Courtesy Chevrolet standards and processes.
Submit your resume below, then take the online assessment at the following URL: http://www.hirethewinners.com/simulator/sim_start.cfm?CUST_CODE=91O95P
Learn more about Courtesy Chevrolet at the folowing web sites:
www.Chevrolet-USA.com
www.CourtesyOnBell.com
www.LatinoChevy.com
www.2007Tahoe.com
www.2007Suburban.com
www.2007Avalanche.com
www.HHR-Chevrolet.com
www.ChevyPHX.com
www.YouGotGas.com
Skill Sets We Are Looking For:
Execute Internet Sales Process in Accordance with Courtesy Chevrolet Sales Strategies and show up for work on time and as scheduled by manager
Attend sales meetings for both the dealership and the eSales department
Use a personal computer for email, Lead Management Tool (LMT), web sites and MS office applications such as Word, Excel and Internet Explorer
Respond to Internet Leads within 30 minutes of receiving them in our NetTrak LMT (direct one-on-one training provided)
Call prospects within 45 minutes of receiving a new lead, and verify receipt of emailed price quotes, schedule appointment for test drive.
Achieve an overall Lead-to-Sales closing ratio of 10% or higher.
Attend training and complete testing requirements to become GM Certified to receive GM Certified Internet Dealer leads
Understand the buying profile and patterns of the Internet customer
Use Courtesy Chevrolet?s Lead Management systems to ensure response time to all customer inquires ? email, fax or telephone ? is virtually instantaneous
Utilize personalized Courtesy Chevrolet email templates for communications
Utilize Courtesy Chevrolet telephone word tracks as guidelines for process and flow of customer phone contacts
Select multiple vehicles for each Internet lead and respond to that lead with price quotes on those vehicles within the first 30 minutes of receiving a new lead.
Execute Courtesy Chevrolet?s pricing strategy when responding to leads in a way that profitably competes for the Internet customer both on-line and off-line
Execute the Courtesy Chevrolet sales process in a consistent yet flexible manner that results in a customer experience designed to achieve the highest sales ratios
Register, schedule and attend Internet training and information seminars designed to learn the latest processes and techniques for automotive eBusiness
Training is ongoing and provided by managers, suppliers and outside eBusiness Consultants brought to Courtesy Chevrolet at dealership expense
* English/Spanish Bi-Lingual is a HUGE PLUS
Contact Ralph Paglia, George Salman or Bryan Long at 602-279-3232 or send an email to:
rpaglia@houseofcourtesy.com
gsalman@houseofcourtesy.com
blong@houseofcourtesy.com
